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About Us

About Us

Beirut Duty Free is one of the leading travel retail businesses across the Middle East , in partnership with Aer Rianta International, who are the pioneers in the travel retail industry, with the opening of the first duty free in Shannon, Ireland in 1947. Beirut Duty Free employs over 900 employees, selling a wide variety of international and local Lebanese brands that caters for all tastes.


Vision

Vision

Our vision at Beirut Duty Free is to “Deliver the best shopping experience for our customers and value to our partners”


Values

Values

Brilliant at the essentials. Everyday we take pride in doing our job to the highest standards, creating an exceptional environment for everyone.
Respecting each other's value. We work as a team. All of us have a valuable role to play; we appreciate each other’s contributions and celebrate success.
Together we overcome challenges. We seek solutions before presenting problems and we support each other when we stand up to take responsibility.
Always Better. We are constantly seeking ways to improve and always feeling that we have the freedom to ask, ‘how could this be better?’



People

People

Our people are our driving force in achieving our vision. We provide our teams with constant training, development and pleasant business environment characterized by open communication and efficient team work.


Customer Service

Customer Service

The Beirut Duty Free model is based on a strong customer focus-the key driver of value in our business. All of our development, strategies and investments must have a core customer truth at their center, informing all of our decision making. We pride ourselves in offering the best possible shopping experience to our customers.